Privacy Policy
1. Data we collect
Email address, password (hashed), purchase history, license activations (account ID + timestamp), support communications. We do not collect MT5 broker passwords, trading account funds info, or browsing data outside ProEA pages.
2. How we use data
Account access, license validation (verify your EA is on a permitted MT5 account), customer support, anonymized aggregate analytics for product improvement. We never sell, rent, or share with marketers.
3. Third-party processors
Supabase (auth + database, US/EU regions), Stripe (payment processing), Omise (PromptPay for Thai customers), MyFXBook (verified track records, public-account data only — no user PII shared).
4. Data retention
Active accounts: until you delete. After /account/delete: 30 days for legal/tax retention, then full purge. License logs are anonymized (user_id replaced with NULL) on deletion to preserve audit trail.
5. Your rights (PDPA + GDPR)
Access, rectification, deletion, data portability, withdrawal of consent. Most can be exercised in /account; for the rest, email privacy@proea.app and we respond within 30 days.
6. Cookies
Essential auth cookies (Supabase session) and a theme preference cookie. No advertising trackers, no third-party analytics scripts on marketing pages.
7. Contact
Questions? Email legal@proea.app or use the in-app support widget.